09.08.09: Superior Construction Ranks High Among Home Builders - Franklin Tennessee

Local builder, Superior Construction LLC based in Franklin, TN , received high honors from the NAHB (National Association of Home Builders) Builder 20 Club by receiving an award or bring ranked "#1 in Customer Satisfaction" and was also given the coveted Builder/Remodeler of the Year award. The judging panel consisted of a dozen of the nation's top custom home builders from all over the United States whom meticulously reviewed the contractor's financial statements, received feedback from the builder's current and former clients, studied the contractor's systems, estimating software, sales processes, communication tools, employee retention, quality of work, and overall customer satisfaction.

Steve Nabrotzky, President, stated "We are honored to receive this recognition from such an esteemed group of builders. We feel it is a strong indicator of our commitment and dedication to our customers of doing whatever it takes to make them raving fans and clients for life. We have a track record of finishing our projects on time and under budget. We achieve this thru a very detailed estimating process/tracking system and proven systems and processes to ensure efficient execution and relentless follow up and communication to all parties involved in the project."

Superior is comprised of two divisions, Superior Construction, LLC which focuses primarily on custom homes ranging from $400,000 to $1,500,000 and also Superior Remodeling, LLC which performs renovations ranging from $5000 to $500,000. Although a majority of their work occurs in Williamson County (Franklin, Brentwood, Spring Hill), they also serve Nashville (Davidson County) and Murfressboro (Rutherford County).

Chris Duncan, VP of sales, "Our competitive pricing, reputation of integrity and trust, quality, and customer service which strives to exceed their expectations has driven our success and positioned us to survive this recession and come out even stronger so that we can serve our clients for years to come."

"In an era where over 50% of contractors have gone out of business, our clients have the peace of mind that we will be around for years to come. I have heard of horror stories, even in Middle Tennessee, where homeowners hired the first and cheapest builder thinking they were getting a great deal, but then half way in the project they realize their contractor is out of business, didn't pay the subs therefore causing leins to be placed on their homes, and now the homeowner is left with the daunting and expensive task of getting another contractor to finish and take over a project with unknown issues and poor workmanship. We tell our clients to find a builder they can trust, have a solid reputation in the community, and who they feel they could have a great working relationship with. After all, on a renovation, you are handing over your keys to your home and have to know that there is unequivocal trust with the builder and their team. The cheapest builder isn't home builders aren't always the best value and in the end often ends up being more expensive when things have to be redone and fixed", said Dave Nabrotzky, CFO.

One of the most impressive aspects of Superior Construction was that over 93% of their business comes from referrals and past clients. This is almost unprecedented amongst home builders in the construction industry as many homeowners have nightmare experiences with their contractor and often state that they never want to see each other again when the project is complete. So the fact that their past clients would hire them again is a great sign of a solid builder committed to their customer's satisfaction.

For more information on home builders Franklin, Tn contact visit the Superior Construction website at www.MySuperiorHome.com or call (615) 224-9771